General Questions

What can I expect during my first visit?

During your first visit you will complete a confidential waiver and body chart. The waiver is to confirm you understand and comply with Kin Spa’s policies. The body chart is where you will list your concern areas and areas to avoid. This is your session, we strongly encourage any questions or comments.

How do I book a reservation?

Reservations can be made in person, through telephone or via email.

How do I find the right therapist or aesthetician?

Please discuss with the front receptionist what kind of pressure and style you prefer. Prior to booking a reservation, please inform us if you prefer female or male therapist. Light, medium and deep pressure are different to each individual. It is best to speak up 10-15 minutes into your session to let us know that therapist or aesthetician was not your favorite and we will pair you with someone else, upon availability.

Is tip/gratuity included?

Tips/gratuity are greatly appreciated. However they’re not included in the total service. Our therapists love what they do and we recommend tipping on how great your service was. 

How often should I come back?

It varies to each individual and the purpose. For some relaxation, we say come as often as you’d like. If you are looking to address a specific condition, it is recommended to come more frequently and slowly taper down. Frequency of sessions will be discussed with therapist and aesthetician depending on the condition.